OAKLAND RECRUITMENT SERVICES LTD
- Nature of Services
OAKLAND RECRUITMENT SERVICES LTD provides B2B administrative support services for recruitment processes to corporate clients in the UK.
Our services are online and administrative in nature; they do not involve the warehousing, packaging, courier delivery, or traditional logistics transport of physical goods.
Consequently, clients do not receive physical parcels upon purchase, and the physical delivery processes of traditional logistics companies—such as DHL, FedEx, UPS, or Royal Mail—do not apply.
- How to Purchase Services
Corporate clients can select suitable administrative support packages for recruitment processes via our website.
Once a client submits their recruitment requirements and completes the one-time payment, we begin preparing the service based on the purchased package and the information provided.
Services may include:
Organizing job applications;
Assisting with the management of candidate profiles;
Coordinating interview times;
Supporting interview scheduling;
Assisting with administrative tasks within the recruitment process;
Providing other recruitment-related administrative support within the scope of the package.
- Service Delivery Method
As these are online administrative support services, delivery is conducted via email, online communication, and other electronic methods agreed upon by both parties.
Depending on the specific service content, we may provide the following to corporate clients electronically:
Organized recruitment application results;
Organized candidate information;
Interview scheduling details;
Recruitment process progress updates;
Other agreed-upon administrative support deliverables.
Clients receive the services without the need for physical goods transport.
- Service Processing Time
We typically begin processing the service within 1–3 business days after the client has completed payment and provided complete, accurate recruitment requirements and necessary materials.
The actual completion time depends on:
The number of recruitment positions;
The volume of job applications;
The volume of candidate profiles;
Interview coordination requirements;
The complexity of the client’s needs;
The completeness of the materials provided by the client;
The speed of client feedback and confirmation.
If the service involves a large number of positions, applications, or interview arrangements, we will schedule the processing time reasonably based on the actual workload.
- Interview Scheduling
For packages that include interview coordination services, we coordinate schedules based on the time requirements provided by the corporate client and the availability of the candidates.
Interview scheduling times are subject to change based on the availability of both the client and the candidates. We are responsible for providing administrative coordination support within the agreed scope; however, we do not guarantee that candidates will accept the designated interview times or ultimately attend the interviews.
- Client Information Requirements
To ensure the timely delivery of services, the client should provide the necessary information as soon as possible after making payment.
If the client fails to provide the necessary information, or if the information provided is incomplete or inaccurate, the start or completion time of the service may be delayed accordingly.
Delays resulting from the client’s failure to provide information, confirm details, or provide feedback in a timely manner shall not be considered delays in our performance of the service.
- Service Delivery Confirmation
Upon completion of the agreed recruitment administrative support work, we may send the service results or a completion notice to the client via email or other agreed electronic means.
If, upon receipt of the service deliverables, the client identifies any discrepancies with the agreed scope of service, they should contact us promptly so that we may review and address the matter within reasonable limits.
- Service Interruptions and Uncontrollable Factors
We will make reasonable efforts to provide services in accordance with the agreed schedule.
However, we may not have full control over delays caused by the following circumstances:
Network or communication failures;
Interruptions to third-party technical services;
Email system failures;
Website technical issues;
Failure by the client to provide necessary information in a timely manner;
Failure by candidates to respond in a timely manner;
Last-minute changes to interview arrangements by the company or candidates;
Other circumstances beyond our reasonable control.
In such events, we will communicate with the client and take appropriate measures within reasonable limits.
