Welcome to the corporate recruitment process administrative support services provided by OAKLAND RECRUITMENT SERVICES LTD (hereinafter referred to as “we,” “the Company,” or “the Service Provider”).
These Terms of Service (hereinafter referred to as “these Terms”) apply to your access to and use of our website, your purchase of our service packages, and your receipt of the corporate recruitment process administrative support services we provide.
By accessing the website, submitting a service request, or completing a payment, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not purchase or use our services.
- Company and Nature of Services
OAKLAND RECRUITMENT SERVICES LTD
Address: 18 Shepherds Grove, Londonderry, Northern Ireland, BT47 2BS
Email: service@oaklandrecruit.services
Phone: +44 7391 057363
We primarily provide B2B corporate recruitment process administrative support services to business clients.
Our services are designed to assist businesses in handling administrative tasks within the recruitment process, including but not limited to:
Organizing job applications;
Assisting with the management of candidate information;
Coordinating interview dates and times;
Assisting in arranging the interview process;
Supporting administrative tasks throughout the recruitment process;
Providing recruitment administrative support within the agreed scope based on the service package purchased by the client.
Unless expressly agreed otherwise in writing by both parties, the services we provide are limited to recruitment process administrative support; we do not guarantee recruitment outcomes, a specific number of candidates, or that the business will ultimately hire any candidate.
- Service Packages and Orders
Clients may view available service packages on our website and select the services that best suit their corporate recruitment needs.
Upon submitting a service request, the client must provide truthful, accurate, and complete information, including but not limited to:
Company information;
Details regarding the position(s) to be filled;
Recruitment requirements;
Service specifications;
Interview scheduling requirements;
Other information necessary for the completion of the service.
Once the client submits an order and completes payment, we will commence work based on the purchased service package and the confirmed scope of service.
We reserve the right to request that the client supplement or correct information if we discover that the information provided is incomplete, inaccurate, or insufficient to enable the proper performance of the services.
- Billing Terms – One-time Sales
3.1 One-time Payment
The recruitment process administrative support services offered on this website are provided on a one-time purchase basis. Unless otherwise expressly agreed in writing on the order page or between the parties:
When purchasing services, the Customer pays a one-time fee for the corresponding service package;
Services do not automatically renew;
Fees for the next service period are not automatically incurred;
No ongoing subscription is established;
The Customer does not automatically incur payment obligations for future periods upon completion of a single service.
3.2 Payment
The Customer shall make payment in accordance with the price displayed on the website checkout page.
The order price, service details, and applicable fees will be displayed prior to payment.
The relevant service order will only enter the service processing workflow once payment has been successfully made or confirmed.
3.3 Payment Processing
Online payments may be processed via third-party payment service providers.
The Customer shall ensure that the payment information provided is true and accurate and that they possess the legal authorization to use the respective payment method.
In the event of payment failure, rejection, or a dispute regarding unauthorized payment, we may suspend or cancel services that have not yet commenced or been completed.
- Service Fulfillment
We will commence processing the relevant services based on the purchased package upon receipt of a valid order, payment, and the information required to perform the service.
Specific service timelines may vary depending on the following factors:
The complexity of the recruitment requirements;
The completeness of the materials submitted by the Customer;
The number of candidates or interviews requiring coordination;
The speed of the Customer’s feedback;
The scope of services requested by the Customer.
Service timelines may be extended accordingly if the Customer delays in providing necessary materials or confirming information.
We will provide administrative support for the recruitment process in accordance with the agreed service scope, to the extent reasonably practicable.
- No Guarantee of Recruitment Results
Our services consist of administrative support for the recruitment process.
We do not guarantee:
A specific number of job applications;
A specific number of candidates;
The educational background, experience, or capabilities of candidates;
That candidates will attend interviews;
That candidates will accept job offers;
That the enterprise will ultimately hire any candidate;
That the enterprise will achieve specific recruitment outcomes.
Final candidate assessment, interview decisions, hiring decisions, and the establishment of an employment relationship are matters solely determined by and the responsibility of the enterprise Customer.
6. Client Responsibilities
The Client shall:
provide accurate information regarding the recruitment positions;
provide the necessary materials required to complete the services;
ensure that the information provided is lawful and duly authorized;
respond promptly to reasonable requests for information confirmation during the service process;
bear responsibility for final hiring decisions;
comply with applicable laws and regulations regarding employment, anti-discrimination, data protection, and other relevant matters.
The Client shall bear responsibility for any service delays, failure to perform, or other consequences arising from errors, omissions, or unlawful content in the information provided by the Client.
- Recruitment and Candidate Data
As the services may involve job applications and candidate information, the Client must ensure that they have an appropriate legal basis for providing relevant personal data to us and have fulfilled any notification obligations required by applicable data protection laws.
The Client shall not request us to process recruitment requirements that are manifestly unlawful, fraudulent, discriminatory, or otherwise inappropriate.
We will process recruitment-related information in accordance with applicable data protection laws and the scope of services agreed upon by both parties.
- Intellectual Property and Ownership
8.1 Ownership of Company Intellectual Property
Except for materials lawfully owned by the Client, the content related to this website and our services—including but not limited to:
website design;
web pages;
company name;
brand elements;
logos;
service descriptions;
website text;
graphics;
page structure;
software and technical functions;
templates;
process documents;
original content;
—is owned by OAKLAND RECRUITMENT SERVICES LTD or licensed to us for use in accordance with the law.
The aforementioned intellectual property rights belong to OAKLAND RECRUITMENT SERVICES LTD or the respective rights holders.
Unless we provide prior written consent, the Client shall not copy, modify, sell, sublicense, publicly disseminate, commercially exploit, or otherwise infringe upon the relevant intellectual property rights.
8.2 Ownership of Client Materials
Ownership and related legal rights regarding corporate materials, recruitment position details, and candidate data lawfully owned by the Client—which are submitted to us by the Client—shall remain with the Client or the original rights holder.
We do not acquire ownership of the Client’s materials by virtue of providing administrative support services.
The Client grants us a limited, non-exclusive right to use the materials solely for the purpose of performing the recruitment process administrative support services purchased by the Client. 8.3 Service Deliverables
Upon the Client’s payment of the applicable service fees, the service deliverables generated and specifically prepared for the Client—excluding our pre-existing templates, tools, systems, general methodologies, software, branding, technology, and other pre-existing intellectual property—may be used by the Client within the scope of its internal recruitment and business management operations.
Intellectual property rights regarding our pre-existing templates, processes, systems, methodologies, technologies, tools, and general materials shall remain the property of OAKLAND RECRUITMENT SERVICES LTD.
- Acceptable Use
The Client may use our services for lawful, genuine, and reasonable administrative support purposes related to corporate recruitment processes.
When using the services, the Client shall ensure that it:
complies with UK laws and other applicable laws;
provides truthful and accurate information;
submits only materials it is authorized to provide and process;
uses the services for legitimate recruitment activities;
respects the privacy and data protection rights of candidates;
does not interfere with the normal operation of the website or services;
does not attempt unauthorized access to our systems or accounts.
- Prohibited Conduct
The Client shall not use the website or services to:
engage in fraud, misrepresentation, or other illegal activities;
provide false corporate or recruitment information;
upload malware, viruses, or other harmful code;
collect, obtain, or use the personal data of others without authorization;
request illegal or discriminatory recruitment activities;
infringe upon the intellectual property rights of any third party;
attempt unauthorized access to our servers, accounts, or systems;
interfere with the normal operation of the website or services;
copy, sell, or resell the content of our services without authorization;
use our services to engage in fraud, harassment, or other improper conduct;
use the services in any manner that may harm the interests of us, other clients, or candidates.
- Violations and Service Suspension
If we reasonably believe that the Client has violated these terms or applicable laws, or has used our services in an improper manner, we may take the following measures:
require the Client to cease the relevant conduct;
suspend the services;
restrict access to the website or account;
refuse to continue processing relevant service requests;
cancel orders where necessary;
retain records related to the violation;
report the matter to relevant authorities as required by law.
If the Client’s conduct causes us to incur third-party claims, losses, expenses, or liabilities, the Client shall bear the corresponding liability to the extent permitted by applicable law.
12. Service Cancellation and Refunds
If a client wishes to cancel a purchased service, they must do so in accordance with the refund and cancellation policy published on our website.
As recruitment administrative support services may involve preparatory work, data organization, or coordination commencing immediately after payment, eligibility for a refund may depend on the extent of the services already performed and applicable laws.
If applicable law grants the client non-excludable rights regarding refunds or cancellations, this clause shall not limit such statutory rights.
Specific refund conditions are governed by our published refund policy.
- Limitation of Liability
To the maximum extent permitted by applicable law, OAKLAND RECRUITMENT SERVICES LTD shall not be held liable—beyond what is legally required—for the following:
errors or omissions in information provided by the client;
failure by the client to provide necessary information in a timely manner;
candidates failing to respond, failing to attend interviews, or changing their intentions;
the client ultimately deciding not to hire any candidate;
the client’s final assessment of or hiring decision regarding a candidate;
delays caused by third-party platforms, payment service providers, or interruptions in communication services;
interruptions caused by the internet, networks, servers, or other technical issues beyond our reasonable control;
service delays or failure to perform due to force majeure events.
As we provide administrative support services, we do not guarantee that the client will achieve specific recruitment or business outcomes through the use of our services.
To the extent permitted by applicable law, our total liability to the client shall generally not exceed the service fees actually paid by the client for the specific service order giving rise to the claim.
This clause does not exclude or limit liability that cannot be excluded or limited by law, including liability arising from fraud, fraudulent misrepresentation, or other liabilities that cannot be restricted by law.
- Third-Party Services
Our website or services may rely on third-party technology, payment processing, website hosting, communication, or other services.
We will assist in addressing service interruptions, system failures, processing delays, or other issues caused entirely by third parties to the extent reasonably possible, but we shall not be liable for the actions of third parties that are beyond our reasonable control.
- Confidentiality
Both parties shall maintain reasonable confidentiality regarding business and operational information obtained during the provision or receipt of services that is not publicly available. Except in the following circumstances, neither party shall disclose the other party’s confidential information to a third party without authorization:
disclosure is required by law;
disclosure is necessary for the performance of the services;
disclosure is made to professional advisors or service providers; or
authorization has been obtained from the relevant party.
- Dispute Resolution
If you have any complaints or disputes regarding our services, we recommend that you first contact us via email at:
service@oaklandrecruit.services
We will communicate with the client within reasonable limits and attempt to resolve the issue through amicable negotiation.
If the parties are unable to resolve the dispute through negotiation, either party may seek other dispute resolution methods permitted by applicable law, including filing a lawsuit in a court of competent jurisdiction.
If applicable UK law or relevant consumer protection laws grant you additional rights regarding dispute resolution, this clause shall not limit those rights.
- Governing Law
These terms are governed by and construed in accordance with the laws of Northern Ireland, except where applicable law mandates the application of other laws or jurisdictional arrangements.
For disputes arising from these terms or the services, the parties shall first attempt to resolve them through amicable negotiation.
If negotiation fails to resolve the matter, the dispute may be submitted to the courts of Northern Ireland having appropriate jurisdiction.
If applicable law grants the client non-excludable statutory rights, these terms shall not limit or exclude such rights.
- Amendments to Terms
We may update these terms in response to changes in our business model, service content, laws and regulations, or website functionality.
Updated terms will be published on the website, and the effective date will be updated where appropriate.
Continued use of our services by the client following an update to the terms constitutes acceptance of the updated terms, except where otherwise provided by law.
- Severability
If any provision of these terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
- Entire Agreement
These terms, the relevant policies published on the website, and the service details expressly agreed upon in the client’s order collectively constitute the entire agreement between the client and OAKLAND RECRUITMENT SERVICES LTD regarding the relevant services.
Where a specific scope of service is expressly agreed upon on the order page, that specific scope shall apply in conjunction with these terms.
21. Contact Information
If you have any questions regarding these terms, the services provided, payment, orders, or dispute resolution, please contact us:
Email: service@oaklandrecruit.services
Phone: +447391057363
The administrative support services for corporate recruitment processes provided on this website are one-time purchases; there are no automatic renewals or automatic charges unless otherwise expressly agreed upon in writing by both parties.
